kupangtoto Privacy Policy
This page describes what we collect when you use kupangtoto and how we keep that data protected. We believe transparency about our platform, policies, and payment flow builds trust with our account holders. Our services are available only where local law permits.
We at kupangtoto operate an online entertainment platform offering live-dealer tables, slot games, sportsbook markets, and esports coverage. To deliver these services, we collect and process personal information from our users. This policy sets out our commitments to data security, user rights, and lawful processing.
What we collect on kupangtoto
We collect your email address, phone number, and full name when you open an account. We also collect your date of birth and residential address for account verification. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction details and payment method you choose.
We collect your account activity—game history, bet records, withdrawal requests, and login timestamps. We also collect your IP address, device type, and browser information to detect fraud and ensure account security. If you contact our support team, we keep records of your messages and our responses.
How we use your data
We use your email and phone to send account notifications, deposit confirmations, and withdrawal updates. We use your name and address to verify your identity before processing large withdrawals. We use your game history to calculate your account balance and settlement records.
We use your IP address and device data to detect unauthorized access and prevent account takeover. We use your payment method records to comply with anti-money-laundering regulations and to process refunds if a transaction fails. We may use your contact details to notify you of service updates or security incidents affecting kupangtoto.
Third-party processors and your rights
Our payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—receive your transaction data to complete deposits and withdrawals. Our fraud-detection partner receives your IP address and device fingerprint to flag suspicious activity. Our hosting provider stores your account data on servers that may sit outside your jurisdiction.
You have the right to request a copy of your personal data held by kupangtoto. You may request correction of inaccurate information. You may request deletion of your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team with your account email and a clear description of your request.
Data retention on kupangtoto
We retain your account data for as long as your account is active. After account closure, we retain transaction records for seven years to comply with financial regulations.
Cookies and tracking
We use cookies to keep you logged into kupangtoto and to remember your preferences. We use session cookies that expire when you close your browser, and persistent cookies that remain for up to one year. These cookies do not track your activity outside our platform.
We do not use third-party tracking pixels or analytics cookies that identify you personally. We use aggregate analytics to understand how users navigate kupangtoto—for example, which games are most popular during Liga 1 season or Idul Fitri holidays. This data helps us improve our platform but does not identify individual users.
Security and jurisdiction
We encrypt your password and payment data using industry-standard protocols. We restrict access to your personal information to kupangtoto staff who need it to process your requests. We conduct regular security audits and maintain backup systems to prevent data loss.
Our servers may sit outside your jurisdiction. By using kupangtoto, you consent to your data being processed and stored in locations we designate. We comply with applicable data-protection laws in the jurisdictions where we operate. If you have concerns about cross-border data transfer, contact our support team before opening an account.
Contact and updates
If you have questions about this privacy policy or wish to exercise your data rights, contact our support team via email or through your kupangtoto account dashboard. We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on our platform.
This policy is effective as of the date posted on kupangtoto. Your continued use of our platform after any update constitutes your acceptance of the revised policy.